• In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
  • During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund. Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable.
  • For products where installation is provided by Mybogi services, do not open the product packaging by yourself. Mybogi authorised personnel shall help in unboxing and installation of the product.
  • For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.